Tiggo 4 Pro


Bold Front Face

Like a crouching tiger and a starry sky, the Tiggo 4 Pro’s front face is not just for show. The characteristic Diamond-Shape Grille improves heat dissipation efficiency, while the LED Headlamps with Crystal Diamond Lenses are 2.7 times more efficient than traditional halogen lamps. G-type Dynamic Daytime Running Lights complete this imposingly attractive face, are brighter and have better prompting effect.

Dynamic Streamlined Body

The three contours of Tiggo 4 Pro’s body not only create a sense of athletic power, but channel airflow to ensure overall stability.

Fashion-Forward 5-Spoke Alloy Wheels

Rust-proof and durable multi-spoke mirror design alloy wheels accentuate the Tiggo 4 Pro’s stylish and sporty feel.

*Alloy Wheels: Urban & Comfort Models – 16-inch | Elite & Elite SE Models – 17-inch


Dashing Rear Design

The Tiggo 4 Pro’s arresting design carries all the way to the back with 3D Hollow Light Band Blackened Taillights that deliver active safety illumination, alongside Chrome-Plated Double Exhausts with hidden dual exhaust outlets to reduce exhaust noise.

High Performance Engine

Powerful at low speed with continuous power at high speed, the Tiggo 4 Pro’s durable and reliable naturally aspirated engine and transmission makes for great fuel efficiency and easier driving with more direct power output, higher transmission efficiency, and faster shift response.

1.5 VVT Engine (Urban & Comfort models)
83kW of power | 138Nm of torque
1.5T CVT Engine (Elite model)
108kW of power | 210Nm of torque


Smart Space

With a long wheelbase and even longer body length, the Tiggo 4 Pro’s small body is surprising accommodating. With a up to 1100 litres of boot capacity, you can pack what you want – even large strollers – say goodbye to cramped space and get a comfortable driving experience every time you get behind the wheel or into a passenger seat.

Smart Storage

With 34 storage spaces, including a super comfortable, forward sliding centre armrest designed with a large opening angle to access more convenient, the Tiggo 4 Pro makes clutter a distant memory.


Ergonomic Seats

In the Tiggo 4 Pro, there’s a seat-setting reserved for your exact requirements – position and comfort: 6-way electrically adjustable driver’s seat plus ergonomic H-type seat design to reduce driving fatigue.


Multi-function Steering Wheel

With 4-way Adjustments, the Tiggo 4 Pro’s multi-function steering wheel gives you a more comfortable driving experience. Get to grips with any journey thanks to delicate leather, soft touch wrapping. Multi-function buttons for audio entertainment, colour screen instrument page operation, Bluetooth phone function, cruise control and voice control button are always in reach.

Automatic Air Conditioning

With intelligent dual-zone control in the front row the Tiggo 4 Pro’s always has a fresh flow of air through the cabin. The independent air outlets in the second row provide the passengers with the same level comforts of the front row.


10.25-Inch Touch Display Screen

The Tiggo 4 Pro’s takes in-cabin tech to the next level with a 10.25-inch UHD ultra-clear floating LCD screen with resolution up to 1920×720, delivering operation that’s smoother than a mobile phone, and a user-friendly interface design equipped with three sets of themes so you can choose the one that matches your mood.

8-inch LCD A/C Touch Screen

The Tiggo 4 Pro’s tech starts with an 8-inch LCD A/C Touch Screen, fully equipped with IML (In-Mould Labelling) process, capacitive touch screen, sound feedback, and a physical button. It’s also dust proof, waterproof and corrosion resistant.

7-inch LCD Instrument Cluster

The Tiggo 4 Pro’s high resolution instrument display interacts with the car other screen, displaying all the warning and driving information you need as well as audio, multimedia, communication information, so you won’t have to look at different screens while driving.

Audio and Voice Control

The Tiggo 4 Pro’s comes with both Apple CarPlay and Android AUTO, complete with voice trigger activation, so you can make calls, play music and activate navigation – all via voice alone.


Clever Keys

Alongside one button start and keyless entry, the Tiggo 4 Pro’s car key automatically opens the car within 1.5 meters, and lock it when you’re 2 meters away – saving you time and improving your safety. The engine anti-theft system only identifies the original key. If there is illegal entry, the car will automatically cut off the circuit immediately.


Rear View Camera*

The Tiggo 4 Pro’s Rear View Camera uses the main screen’s 1920×720 high resolution to give you ultra-clear image quality and a wide-angle picture. With warning lines and a prompt function via ultrasonic radar detection, reserving and parking has never been easier and more comfortable.


High-Strength Body

Key components of the Tiggo 4 Pro are made of ultra-high-strength steel to effectively improve the impact resistance in case of frontal collision and lateral collision and ensure the safety of all occupants.


A Full Suite of Safety Feature

  • Airbags – 6 ring-type air bags provides comprehensive and comprehensive protection.*
  • ABS – Ensures that the vehicle does not sideslip and tail flick during braking and steering
  • RSC – Keeps the body stable during high speed over sharp turns to avoid rollover
  • EBD – Keeps rear wheels from locking first so that the vehicle won’t drift
  • HDC – Hill Descent Control helps you go down hills at low speed without active braking
  • ESP – Improves high-speed steering and turning performance
  • HAC – Hill Start Assist Control ensures that the vehicle won’t roll back on steep starts
  • EBA – Automatically decelerates for the minimum braking distance during emergency braking
  • TCS – Ensures that slipping doesn’t happen during acceleration for added performance
  • ASL – Limit the maximum speed of the vehicle to avoid loss of control
  • ESS – In case of emergency braking, the double flashing brake lights activate automatically
  • EPB – Applies braking force to each wheel to ensure safe parking.

* Elite model only


Direct Tire Pressure Monitoring System*

Each tire is equipped with a tire pressure sensor which displays tire pressure information and tire temperature on the instrument panel to ensure added driving safety.

* Elite model only

General Voice Controls

To do thisSay this
Wake"Hello Chery"
"Hello Tiggo"
Get a brief description of functionalities"What can you do?"
Exit/interrupt function"Cancel"
Thank"Thank you"
Open your homepage"Back to homepage"
Wake up and interrupt during recording?"Hello Chery"
"Hello Tiggo"

Telephone Controls

To do thisSay this
Phone someone"Make a call"
Call a preloaded contacteg. "Call Annie"
Dial a specific numbereg. "Dial 123 456"
Dial a specific numbereg. "Dial Annie work number"
End a phone call"Hang up"
Mute a phone call"Mute"
Answer a phone call"Sure"
Sync your address book"Sync contacts"
Redial a number"Redial"
Redial a number"Redial"
Redial a number"Redial"
Return a phone call"Call back"
View your call history"See the call history"
View address book"Show contact list"
View a specific contacteg. "Search Annie phone number"

Multimedia Controls - Music

To do thisSay this
Search for a specific songeg. "Play Thriller"
Search for a specific artisteg. "Play music by Michael Jackson"
"I want to listen to a song by Michael Jackson"
Seach for a specific song and artisteg. "Play Michael Jackson, Thriller"
Play songs in order"Play in order"
Repeat songs"Put the song on repeat"
Shuffle songs"Playback shuffle"
Pause"Pause the music"
Play"Play track"
Play previous song"Play last song"
Skip to next song"Next soundtrack"
Connect to a bluetooth device"Play bluetooth music"
Listen to any song"Play track"
Add a song to your favourites"Collect this music"
Remove a song from your favourites"Remove this song from collection"
Open your favourites"Play my collected songs"
See what is in your playlist"Show list of songs"

Multimedia Controls - Radio

To do thisSay this
Listen to a specific channeleg. "Listen to 94.2 FM"
Switch to radioeg. "Play FM radio please"
Pause radio"Pause music"
Play radio"Play track"
Scan for a station"Search Radio"
Listen to a previous station"Play previous station"
Scan for the next station"Next station"
Stop scanning for stations"Stop search radio"
Add a station to your favourites"Add this station"
Remove a station from your favourites"Remove this station from favourites"

Multimedia Controls - Volume

To do thisSay this
Increase your volume"Volume up"
Decrease your volume"Volume down"
Set to a specific volumeeg. "Turn down the volume to 4"
Increase your volume to its maximum setting"Maximize the volume"

Application Controls

To do thisSay this
Turn bluetooth on and off"Open bluetooth"
Switch USB on and off"Quit music"
Turn radio on and off"Open tuner"
"Close radio"
Open and close interconectioneg. "Open Carplay"
eg. "Open Android Auto"

Setup Controls - Bluetooth

To do thisSay this
Open bluetooth settings"Turn on bluetooth settings"
Disconnect bluetooth"Close bluetooth connection"

Setup Controls - Sound Settings

To do thisSay this
Open sound settings"Activate audio settings"
Turn keytone on and off"Turn on keytone"
"Turn off keytone"
Turn loudness on and off"Turn on loudness"
"Turn off loudness"
Turn call announcements on and off"Turn on call announcements"
"Turn off call announcements"

Setup Controls - Display Settings

To do thisSay this
Open display settings"Open display settings"
Turn screen on and off"Turn on screen switch"
"Turn off screen switch"
Increase or decrease screen brightness"Screen brighter"
"Darker the screen"
Turn video restriction on and off"Turn on video limit"
"Turn off video limit"

Setup Controls - System Settings

To do thisSay this
Open vehicle settings"Open vehicle settings"
Turn automatic lock on and off"Turn on automatic lock"
"Turn off automatic lock"
Turn daytime running lights on and off"Turn on daytime running lights"
"Turn off daytime running lights"
Turn headlight delay on and off"Turn on auto light"
"Close auto light"
Turn automatic folding of exterior mirrors on and off"Initiate the exterior mirror auto fold"
"Close the exterior mirror auto fold"
Turn overspeed alarm on and off"Turn on speed alarm"
"Turn off speed alarm"
Turn wireless charging on and off"Turn on wireless charging"
"Turn off wireless charging"
Set your vehicle's language"Set language to English/Russian/Arabic/Spanish/Portuguese"
Turn intelligent key on and off"Turn on intelligent key"
"Turn off intelligent key"
Turn welcome light on and off"Turn on courtesy lights"
"Turn off courtesy lights"
Open the light setting interface"Initiate the light setting"
Turn smart high beam assist on and off"Turn on intelligent high beam"
"Turn off intelligent high beam"
Turn distance alarm on and off"Turn on distance warning"
"Turn off distance warning"
Turn cruise control on and off"Turn on lca"
"Turn off lca"
Turn ambient light on and off"Turn on ambient light"
"Turn off ambient light"
Set ambient light colour"Change the ambient light colour to red/orange/yellow/green/blue/purple"
Switch ambient light to the a follow the music rhythm"Change the ambient light colour to dynamic"
Set the steering mode"Initiate comfort mode"
"Turn on sport mode"
Open assisted driving settings"Work up auxillary driving setting"
Turn associated driving mode on and off"Turn on associated driving mode"
"Turn off associated driving mode"

Airconditioning Controls

To do thisSay this
Turn airconditioning on"Turn on AC"
Increase the temperature"Increase the temperature"
Decrease the temperature"Decrease the temperature"
Turn airconditioning off"Turn off AC"
Turn inner loop on"Turn off the air recirculation"
Turn outerloop on"Turn on air recirculation"
Turn automatic airconditioning on and off"Auto mode on"
"Auto mode off"
Adjust the fan to a specific speedeg. "Blower to 4"
Adjust fan to the maximum setting"Maximum fan"
Adjust the fan to the minimum setting"Minimum fan"
Adjust the airconditioner to a specific temperatureeg. "Set temperature to 20"
Adjust the airconditioner mode"Set AC to face mode/feed and face mode/feet face and defrost/floor mode"
Turn defrost mode on and off"Turn on defrost"
"Turn off defrost"
Turn rear defrost mode on and off"Turn on rear defrost"
"Close rear defrost"
Turn air purification on and off"Activate air purifier"
"Deactivate air purifier"
Tell your car it is too hot or too cold"Super hot"
"Super cold"

Vehicle Controls

To do thisSay this
Open or close rear doors"Turn on liftgate"
"Turn off liftgate"
Open or close the car windows"Open/close window"
"Open/close driver window
"Open/close front row windows"
Open, close or tilt the sunroof"Open sunroof"
"Half open sunroof"
"Tilt sunroof"
"Close sunroof"

User Manual

To do thisSay this
Open your user manual"Open the user manual"
Open the homepage of the user manual"Display the manual of homepage"
Open the radio instruction manual"Open radio manual"
Open the USB music instruction manual"Show me how to use USB music"
Open the USB video instruction manual"Show me USB video instruction"
Open the USB picture instruction manual"Open the USB picture manual"
Open the bluetooth instruction manual"Open bluetooth phone call guidebook"
Open the navigation instruction manual"Open navigation manual"
Open the voice recognition instruction manual"Show me how to use voice recognition"
Open the bluetooth instruction manual"Show me setup bluetooth instruction"
Open the sound settings instruction manual"Show me setup volume instruction"
Open the display instruction manual"Show me how to use setup display"
Open the vehicle setup instruction manual"Show me to use setup vehicle"
Open the system setup instruction manual"Show me how to use setup system setting"
Open the airconditioning interface instruction manual"Display AC instruction"

Warranty Period

The factory warranty on your Chery vehicle is valid for a period of 5 years or 150 000km which ever occurs first, from first registration date.

Servicing Intervals

To ensure your Chery vehicle always perform to optimal condition you need to service in accordance with the prescribed service intervals which is:

First service to be done on 5000km or 6 Months, which ever occurs first.

Second service to be done on 15 000km or 12 month after the first service, whichever occurs first.

After the second service, the intervals are every 15 000km from last service or 12 months after the last service, whichever occurs first.

Chery International allows a leeway of 1500km before or after or 30 days before or after the prescribed service interval as mentioned above.

1 000 000km/10 Year Engine Warranty

For loyal customer Chery will offer a 1 000 000km or 10-year engine warranty provided the terms and conditions are adhered to as set out below. This means, should you follow the terms and conditions of the warranty, the engine of the warranty will be covered for an additional 5 Years or 850 000km which ever occurs first.

Term and conditions.
This policy apply:

  • To the original owner only.
  • For vehicle's serviced, maintained and repaired with Chery original parts by a Chery approved dealer or service center only.
  • To vehicles that never missed or was late for a service.(No exceptions)
  • To vehicles of which the service, maintenance and repair history is traceable on Chery’s system. Chery advise you to ensure that your dealer update the Chery system every time your vehicle visit the repair and service centers or departments.
  • To all vehicles except vehicle used, in extreme conditions, for taxis and security vehicles.
  • As per all other terms and conditions stipulated in this warranty booklet.
Parts Covered:
1Cylinder Block120 Months/1000000km15Valve Lock Clip120 Months/1000000km
2Crankshaft120 Months/1000000km16Piston Set120 Months/1000000km
3Intake and Exhaust Camshaft120 Months/1000000km17Piston Ring120 Months/1000000km
4Cylinder Head120 Months/1000000km18Piston Pin120 Months/1000000km
5Intake Valve120 Months/1000000km19Connecting Rod120 Months/1000000km
6Exhaust Valve120 Months/1000000km20Exhaust Manifold120 Months/1000000km
7Seat Ring-Intake Valve120 Months/1000000km21Oil Collector120 Months/1000000km
8Valve Spring120 Months/1000000km22Intake Manifold120 Months/1000000km
9Gasket-Valve Spring120 Months/1000000km23Oil Pan120 Months/1000000km
10Seat-Valve Spring120 Months/1000000km24Crankshaft Bearing120 Months/1000000km
11Seat Ring-Exhaust Valve120 Months/1000000km25Exhaust Manifold Heat Shield120 Months/1000000km
12Valve Rocker120 Months/1000000km26Crankshaft Pulley120 Months/1000000km
13Tappet120 Months/1000000km27Heat InsulationCover-Supercharger120 Months/1000000km
14Guide Pipe-Air Valve120 Months/1000000km28Rod-Oil Level Gauge120 Months/1000000km

The Warranty will not apply in the following instances:

Any work, damages, and/or any parts repaired or replaced by anyone other than an approved Chery dealer.
If the services are not done timeously, in accordance with the prescribed service intervals.
Any Chery vehicle subjected to any form of competitive use.
Normal wear and tear, accident damage, negligence, abuse or consequential damage.
Damage caused by fitment of non- genuine parts, non- approved accessories or non -approved modifications.
Tightening of bolts, screws and nuts and the repair of squeaks and rattles.
Damage caused by low levels of lubricant, coolant & anti-freeze or hydraulic fluid levels.
Shattered, chipped or scratched windscreen glass, rear glass, or door glass.
Normal deterioration of interior or exterior trim due to exposure to elements and/or wear and tear.
Catalytic converter failure, due to contamination, incorrect fuel usage, and over filling of engine oil.
Tyres are warranted by the tyre manufacturer and are covered for the warranty period stipulated by the tyre manufacturer. Please contact your Chery dealer for details of the various tyre brands.
Routine wheel alignment and balancing, Chery International recommend that wheel alignment, balancing and tyre rotation be done every 15 000km intervals. The cost will be for the customer’s account.
Replacement of bulbs, fuses, lubricants, grease, filters, anti-freeze or consumables which is not claim related.
Performance related engine tune-ups or Dynamometer tuning.
Damage caused by overloading, theft, water flooding or fire.
Slight irregularities not recognized as affecting quality or function of the vehicle are considered characteristic of the vehicle.
Any vehicle where the odometer mileage has been altered.
Airborne "fallout", industrial fall-out, acid rain, salt, hail and windstorms, or other Acts of God.
Paint scratches, dents, or similar paint or body damage.
Damages caused by road elements (sand, gravel, dust or road debris) which results in stone chipping of paint and glass. Including other damages to parts e.g., Radiators, Air-conditioning condenser, etc.
Damage caused using contaminated or incorrect fuels.
Damage caused by overfilling of fuel and lubricants.

Warranty Dispute
Chery International reserves the right to amend the Warranty, Service Schedules and related items pertaining to the Warranty & Service policy and procedure, without prior notification to the customer. Chery International will make the final judgement in the event of a warranty dispute between the customer and Chery International. In this regard the decision made by Chery International will be final and binding to the customer.

Spare Parts

Warranty period for all the spare parts of the Chery vehicle, apart from the below listed spare parts, are subject to the warranty period of the Chery vehicle unless otherwise stated in this booklet.

The following original parts installed on a Chery Vehicle are not covered by warranty:
Wiper blades, clutch plate, brake friction lining, spark plug, air cleaner, engine oil filter, fuel filter, air-conditioning filter, bulbs, fuses, lubricating oil, and coolant.

The following parts of the Chery Vehicle will have a limited warranty as below:

1Battery12 months/30000 kilometres
2Exhaust system24 months/60000 kilometres
3Timing belt36 months/60000 kilometres
4Fuel Injector36 months/60000 kilometres
5Brake disc12 months/30000 kilometres
6Brake calliper36 months/60000 kilometres
7Fuel pump36 months/60000 kilometres
8Starter36 months/60000 kilometres
9Alternator36 months/60000 kilometres
10Hub bearing36 months/60000 kilometres
11Window glass lifter36 months /60000 kilometres
12Air condition compressor36 months /60000 kilometres
13Shock Absorbers36 months /60000 kilometres.

Except as limited below or excluded in this booklet, Chery original Spare Parts purchased from a Chery dealer will have a 12 month or 30 000km warranty from purchase date.

1Glass(including mirror)3months/5000 kilometres
2WiperBlade3months/5000 kilometres
3Clutchplate3months/5000 kilometres
4Brakedisk/drum3months/5000 kilometres
5BrakeFriction Lining3months/5000 kilometres

The following original parts purchased from a Chery dealer are not covered by warranty:
Wiper blades, clutch plate, brake friction lining, spark plug, air cleaner, engine oil filter, fuel filter, air-conditioning filter, bulbs, fuses, lubricating oil, and coolant.
All electrical parts purchased from a Chery dealer does not have a warranty.


Only Chery approved accessories purchased from Chery South Africa Parts Department will carry a warranty as specified by the supplier thereof. Chery South Africa takes no responsibility for any damage caused by any non-approved accessories fitted to a Chery vehicle or for those accessories itself.

Genuine Chery accessories will have a warranty of 12 months/30 000km from date of purchase from a Chery dealer.

Paintwork Warranty

The paintwork of your Chery vehicle is covered for the warranty period and needs to be inspected on every service, whether annually or every 15 000km’s, for paint defects, rust and corrosion.
It remains the customers responsibility to report any paint defects, corrosion and rust immediately to a Chery dealer. Any excessive rust not timeously reported will not be covered under warranty.

The following are excluded from the above warranty:
Any damage to the exterior paint or clear coat of the Chery vehicle, not reported on the PDI process of the Chery vehicle.
User damage, including scratches, stone chips, dents etc.
Paint surface damage caused by chemicals, industrial fall out, bird droppings or water stains.
Any modifications to the bodywork of the Chery vehicle, including the fitting of vehicle accessories and/or damages caused by fitment centres or approved dealers.
Chery vehicles operating on beaches or waterfronts, or any abrasive road surface such as quarries or mines.
Any part of the Chery vehicle or panel repaired and/or resprayed because of accident damage.

Rust, Paint and Perforation

Rust is the corrosion of any panel of the Chery vehicle from the outer surface of the paint to the inner surface of the sheet metal.
Perforation is corrosion from the surface of the sheet metal to the outer finish of the paint.

Rust/Corrosion Prevention

The customer is required to wash the Chery vehicle regularly particularly inside the wheel arches and the under side.
The customer is required to ensure marks caused by atmospheric, chemical, industrial fall out, tree sap and bird droppings are immediately washed of and treated to prevent paint damage.
It is advised to regularly polish the paint work of the Chery vehicle and to add additional paint protection.


Chery International recommend only unleaded fuels are to be used in all petrol vehicles and does not recommend or authorize the use of any fuel additives.
Should the incorrect or contaminated fuel be used in a Chery vehicle, the warranty claim will be rejected, and the relevant parts will not be covered for the remainder of the warranty term. Chery International reserve the right to do fuel test and if it is found that fuels are contaminated the cost for testing will be for the customers account including the relevant repairs.

Fuel Consumption

The fuel consumption figure on the decal of the Chery vehicle is an estimation and has been calculated as follows:

The fuel economy measurements are made with the vehicle driven on a rolling road dynamometer in a chamber under controlled atmospheric and temperature conditions. The fuel consumption is measured as the vehicle is driven through a standard set of acceleration and stop cycles. The "Combined Cycle" consists of an "Urban Cycle" with the vehicle going through ‘stops’, ‘idle’ and ‘starts’ reaching a maximum speed of 50 km/h and an "Extra Urban Cycle" in which a speed of 80 to 100 km/h is maintained with 120 km/h being briefly reached. Vehicle load is set at 100kg (one average adult) while a pre-loaded rolling resistance is applied which includes the vehicles aerodynamic drag. A standard 95 RON unleaded petrol fuel is used. The detailed procedure for conducting the test is a South African National Standard pre-requisite.

Road conditions, load, temperature and driving style are factors that influence the Chery vehicle’s fuel consumption.
A fuel consumption test can be carried out by your dealer when requested.

Safety and Audio system of your vehicle

Please refer to your owner’s manual in order to familiarize yourself with the safety and audio system of the Chery vehicle, including the airbag supplemental restraint system (if applicable). The airbag is a safety critical part that does not need regular maintenance but if the Chery vehicle is older than 10 years it is recommended to have the system inspected and replaced by an approved Chery dealer.

Limitations of liability

The liability under the warranty is limited to the repair or replacement of Spare parts to correct any material defect or manufacturing workmanship in the vehicle or parts by an authorized Chery dealer at its place of business.
Any further claims( other than gross negligence on the part of Chery International) are excluded, in particular:

  • Any economic loss including (without limitation) payment for the loss of time or pay, inconvenience, loss of vehicle use, vehicle rental expense, lodging bills, food, other travel cost, storage charges and other incidental or consequential loss or damage, such as fuel, telephone, travel, loading inconvenience, commercial and/or personal loss and loss of the use of the vehicle.
  • Any common-law rights and remedies.

Roadside Assist

This Roadside Assist service is for the warranty period of the Chery vehicle, from date of first vehicle registration.
Chery International have entered into an agreement with AA Roadside Assist, to offer the following benefits that will be paid for by Chery International unless otherwise stated. This service is nationwide and is available 24 hours a day / 7 days a week / 365 days a year.
Services offered include,

  • - Flat batteries – Jumpstart or replacement of batteries.
  • Flat tyre Assistance.
  • Vehicles running out of fuel (Maximum of 10 Liters) excluding instances where this occurs as a result of faulty fuel gauge, will not be covered under this agreement. The cost thereof will be for the customer’s account.
  • Locksmith Assistance will be covered on all Chery vehicles.
  • In the event of a breakdown of the covered Chery vehicle, the AA will arrange for the towing of the Chery vehicle to the nearest approved Chery dealer.

Should you, request that the Chery vehicle is towed to another destination than the closest approved Chery dealer, the difference or total cost will be for your account.
No provision is made for the repatriation of a Chery vehicle in the event of a breakdown.
AA - 24 Hour Service Tel: 086 150 5555


Chery SA will not disclose any of your personal information other than for the purpose set out in either this booklet or in your original agreement or any other agreement you have with Chery SA unless required by a court of law under the applicable legislation. For more information, please see Chery International’s privacy policy at https://chery.co.za/privacy-policy/


Chery International highly recommend that you service and maintain your Chery vehicle only at an approved Chery dealer or service center.
By not servicing, maintaining or repairing your Chery vehicle at an approved Chery dealer or service center you put the value and the warranty of your Chery vehicle at risk.
Should you choose not to service, maintain or repair your Chery vehicle at an approved dealer or service center you should take note of the following:

  • Trade value may decrease.
  • There is the potential risk that certain provisions of the Warranty on the Chery Vehicle may become invalid or void.
  • The 1 000 000km/10 Year warranty will immediately be cancelled.
  • There shall be no obligation on Chery International to pay for any service and maintenance work.
  • It is your sole responsibility to ensure that all the work done on your Chery vehicle is traceable and you are obliged to ensure that records of such In-Warranty work is recorded in the ’ Vehicle’s Service Books or equivalent. No records will be available on the Chery Dealer Management system and the Chery APP.
  • Chery International reserves the right to request an invoice for work done, other than by an approved dealer or service center, reflecting the ISP’s registration and VAT number and insist on proof of membership of an accredited organization such as RMI and others.
  • Accordingly, ISPs shall disclose to consumers, in clear and explicit terms, the risk of damage that could arise from the ISP’s work, including Consequential Damage to the Motor Vehicle, which may potentially void certain obligations of Chery in terms of the Warranty.
  • ISPs must disclose to consumers, whether they have adequate commercial insurance cover to perform the work that they will be undertaking on the Motor Vehicle.
  • Chery may conduct an assessment of damage and liability at their earliest convenience, only at the premises of an approved dealer, and reserve the right to use any third parties for any test of components of the vehicle or the vehicle itself.

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